Terms of Use & Privacy Policy


By this public offer, the Seller, whose name and details are specified in the "Seller's Details" section, proposes to conclude a contract for the sale of goods on the conditions below with any responding individual, hereinafter referred to as the Buyer.

Terms and Definitions

The buyer is an individual who purchases goods exclusively for personal, family, household and other needs not related to entrepreneurial activities.

Website - website www.factoryofsleep.com

1. The Subject of the Agreement

1.1. The Seller, on the basis of the Buyer's orders, sells the goods to the Buyer in accordance with the conditions established by the Seller in this Agreement, and the Buyer accepts and pays for the goods.

1.2. The name, description, prices and other information necessary for the Buyer to select the product is posted in the "Product Catalog" section on the Site.

1.3. Information about each product is presented in the form of a photo and a text description of the product.

1.4. If the Buyer has any questions regarding the properties and characteristics of the goods, the Buyer, before placing an order, must ask all the questions that have arisen to the Seller's manager by calling the phone number indicated on the Site, and the manager is obliged to provide complete and reliable information about the product on the questions that the Buyer has. . The buyer bears the risk of not performing the specified actions and cannot refer to the incompleteness of information about the product if he made an order before performing the specified actions.

1.5. The specific product and its quantity, which the Buyer purchases on the terms set forth in this Agreement, is determined by the Buyer at the time of ordering the goods and accepting the terms of this Agreement.

2. Conclusion of the Agreement

2.1. The conclusion of this Agreement occurs by acceptance by the Buyer of its terms.

2.2. Acceptance is the completion of all required fields in the order form, which can be accessed by clicking the "Cart" button on the Site, and clicking the "Place an order" button.

2.3. Acceptance in this way means the consent and acceptance by the Buyer of the terms of this Agreement in full.

2.4. Subject to the above procedure, the Agreement shall be deemed concluded in writing.


3. Price and payment for the goods

3.1. The price of the goods is indicated in the section of the Site "Sleep Shop" in United Arab Emirates dirham per unit of goods.

3.2. The prices indicated in the "Sleep Shop" section of the Site may be changed by the Seller unilaterally. In this case, the price of the goods ordered and paid by the Buyer is not subject to change.

3.3. The methods and procedure for paying for the goods are indicated on the Site in the "Payment and Delivery" section.

3.4. The right to choose the payment method from among those indicated on the Site belongs to the Buyer.

3.5. Payments by the Parties when paying for the order are made in US dollar.


4. Receipt and delivery of goods

4.1. Receipt of goods is possible in the following ways at the Buyer's choice:

delivery to the address specified by the Buyer, transport companies "Nova Poshta", "Ukrposhta".

4.2. Delivery times and costs depend on the place indicated by the Buyer as the delivery address.

4.3. Detailed information on the terms and cost of delivery is indicated in the section of the Site "Payment and Delivery".

4.4. Delivery times are determined in business days and are calculated from the moment the order is confirmed by a letter to the Buyer's e-mail specified when placing the order.

4.5. Ownership and risk of accidental loss, loss or damage to the goods passes to the Buyer from the moment the goods are transferred to the Buyer.

4.6. The Goods are considered transferred to the Buyer if they are accepted by any person who was at the time of delivery of the Goods to the address indicated by the Buyer as the delivery address when placing the order.

4.7. If on the date and time of delivery agreed with the Buyer, the Buyer did not accept the goods, the Seller has the right to demand an advance payment for re-delivery in the amount of at least 50 UAH.


5. Return of goods of good quality

5.1. The buyer has the right to refuse the goods at any time before its transfer, and after the transfer of the goods - within seven days.

5.2. Return of goods of proper quality is possible if its presentation is preserved (there are no scratches, abrasions and other signs that the goods were in use) and the integrity of the packaging.

5.3. In case of return of goods of proper quality, its delivery from the Buyer to the Seller is made at the expense of the Buyer at the address: Ukraine, Nikolaev region, Yuzhnoukrainsk, 55002, Vendel Dmitry Igorevich.

5.4. When the buyer returns the goods of good quality, an invoice or an act on the return of the goods is drawn up.


6. Product warranty

6.1. The warranty period for the product is set by the manufacturer.

6.2. Together with the goods for which the manufacturer has established a warranty period, the Seller shall transfer the warranty card to the buyer.


7. Consequences of finding defects in the product

7.1 Claims of the Buyer regarding the quantity, assortment, completeness, container and (or) packaging of the goods are accepted no later than 20 calendar days from the date of receipt of the goods by the Buyer.

7.2 The Buyer also has the right to present claims to the Seller regarding the defects of the goods, if they are found during the warranty period or the expiration date, and if these periods are not established, then within 2 years from the date of transfer of the goods to the Buyer.

7.3. If defects are found, the Buyer has the right, at his option, to demand:

        a) gratuitous elimination of defects in the goods or reimbursement of expenses for their correction by the buyer or a third party;

        b) a proportional reduction in the purchase price;

        c) replacement with a product of a similar brand (model, article) or the same product of a different brand (model, article) with a corresponding recalculation of the purchase price. At the same time, in relation to technically complex and expensive goods, these requirements of the buyer are subject to satisfaction in case of detection of significant shortcomings;

        d) refuse to perform the contract and demand the return of the amount paid for the goods.

7.4. The requirement for free elimination of defects shall be satisfied within 45 calendar days from the date of transfer of the defective goods to the Seller.

7.5. The requirement to replace the goods shall be satisfied no later than one month from the date of receipt by the Seller of the Buyer's demand, drawn up in the manner prescribed by this Agreement.

7.6. The Buyer's monetary claims are satisfied within 10 banking days from the date of receipt by the Seller of the Buyer's claim, drawn up in the manner prescribed by this Agreement.

7.7. If the Buyer refuses the goods of good quality, the Seller returns to him the amount paid for the goods, except for the Seller's expenses for the delivery of the returned goods from the Buyer.

7.8. As a general rule, the refund of the amount paid for the goods is carried out to the Buyer's bank account from which the payment for the goods was made, unless the Parties have agreed otherwise.


8. The procedure for presenting the requirements of the Buyer to the Seller

8.1 The requirements and / or claims of the Buyer to the Seller must be sent in writing to the Seller's address specified in the "Seller's Details" section.

8.2 The written request and / or claim must contain the Buyer's contact details specified when ordering the goods, as well as bank details for transferring the amount that must be returned to the Buyer if a positive decision is made on his requirements.

8.3 Copies of documents confirming the fact of payment, as well as a copy of the Customer's passport (pages with personal data and place of residence) must be attached to the written request and / or claim.

8.4 In case of violation of the specified conditions on the content and annexes to the demand and / or claim of the Buyer, the period for consideration and satisfaction of the Buyer's requirements may be extended, but not more than the period that the Buyer needed to provide the Seller with the missing data or documents.

8.5 The Parties may agree that the amount of money due to be returned to the Buyer is credited against payment for other goods of the Seller. Such an agreement may be executed in writing, by exchanging letters or by exchanging electronic messages to the e-mail addresses of the Seller and the Buyer.


Details of the Seller

FOP Vendel Dmytro Igorovych

Address: Ukraine, Mykolaiv region, Yuzhnoukrainsk, st. Naberezhna Energetikov, 49a, apt. 39

Working hours: Mon - Fri 9:00 - 19:00

TIN 3311808575

Bank details:


FOP Vendel Dmytro Igorovich







Bank name